Shell

Fred D. Edited 3 months ago

Went there for a car wash and paid $16. The car was very dirty when I came out so I went in and talked to the clerk and he said tough luck. If you wanted better Cleaning, you should’ve paid for the higher price Wash and wouldn’t even come out to look. The total Jack A…. Will never go there again Saw your response, but don’t see why I should go into your website and waste more of my time. If you have an actual response to my complaint post it here for all to see. I also see other reviews complaining about the same thing. Just except facts, your service station lacks service. The attitude of your employee sucks.

Alexandria N. Fall 7 months ago

They denied me a car wash because my car was “too dirty.” Never in my life have I heard anything more ridiculous. Like why would I even need the service of a car wash if my car wasnt dirty??? The guy was also extremely rude and could barely speak English. 0/10. Extremely unprofessional and terrible customer service.

Luke Liu a year ago

Not a bad location, just wish they had a larger selection in the convenience store, they also don’t have alcohol.

Mary Rahimkhani a year ago

I usually go to this Shell for very urgent and quick car wash, or using the vacuum and air pump.. and their convince store. I barely gas here cause the prices are high and there is an Arco and Speedyway very close by. The CarWash main problem is that it does not have dryer, however compared to a coin up car wash it is much faster , if you don’t mind drying your car yourself. Also there are usually a couple guys who are there to dry and you can pay them anything.. I personally don’t mind drying my car. The are two vacuum cleaners, like the ones in coin up car washes.. not the most powerful and cleanest but they get the job done.. however here they charge $2 while most other vacuum cleaners of this type that I seen are $1 for 4 mins The best part is air pump.. it has a fee on the machine but when I ask the attendant they open it up for me for free. Overall this might not be my first choice to go buti it has always saved me when I was in rush Also any of the staff member I had interaction with were extremely friendly and helpful

Mike Cover 4 years ago

This is in a busy area. It’s kind of gross because there are lotta change people around. They have a car wash but is helpful. Gas prices are a little competitive. It’s fairly close to the freeway so that’s good. Kind of close to PCH. Hanada good gas station but not the best. Mainly because it’s really weird area.